Articles on: TrueProfit

FAQ: What if I can't connect with Google Analytics?

With Product Analytics, TrueProfit needs to use data from Google Analytics.

In some special cases, your login information will expire and will be lost from our system, resulting in data unable to be retrieved.

When your login information expires, re-signing in is ineffective. Instead you have to remove the TrueProfit application from your account and reinstall it.

Visit page Apps with access to your account
Find the app named "TrueProfit - Product Analytics"
Click on it and choose "Remove Access"

Then in TrueProfit, visit Product Analytics >> Settings >> Connect. This will re-grant us access to your account.

Updated on: 08/09/2022

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