Articles on: Cost Settings

How to manage Shipping costs

With shipping cost, you can set advanced rules or stick to the basic settings, depending on your business model. Visit Calculation > Shipping Cost

Follow this tutorial.

Calculation settings

First, set your default rules to calculate shipping costs for every order. You'll see these options:

Multiply with quantity for the same product: Applies when the shipping fee is proportional to product quantity in an order.

For example, an order has the same 2 products, and the shipping fee is $3 per item. If enabled, the final shipping cost is $6. If disabled, the final shipping cost is $3.

For orders with multiple different products, the total shipping cost will be either the highest shipping fee or the sum of each product's shipping fee in an order.

For example, an order contains item A (shipping fee $3) and item B (shipping fee $4). If you choose Sum shipping fees of each product, the final shipping cost is $7. If you choose Use the highest shipping fee, the final shipping cost is $4.

Default shipping rules

*This is where you set shipping fees for all products based on geography. Please note: you can also set shipping cost for each state in United States by ticking option "United States" -> select state.

Add new > Enter Zone name (optional) > Choose the countries or regions > Set shipping fee > Save.

*Please note: you can also set shipping cost for each state in the United States by ticking option "United States" -> select state.

*Tick the option “Ship all items together” in order to sum up all line items and they will be considered the same.

Default shipping rules
Note: the custom shipping rules will not be applied when you tick "Ship all items together".

Custom shipping rules

This is where you set shipping fees for specific products and variants.

Under Add new products, choose products from the popup, then Select.

If you want to set shipping fees for specific variants. Tick option "Show product's variants" to select variants, then click Save.

Click Create to apply to selected products and variants.

A new shipping rule will be created for those particular products and variants. By default, there's a single shipping fee applied to all countries. If you want to have different shipping fees for different countries (under certain products), click Add new.

Note: if you set custom shipping fees for specific products, custom shipping will be prioritized over default shipping.

Custom shipping rules

Shipping cost by weight

True Profit now allows you to set up the shipping cost based on geography and weight. We will calculate it followed by the order's weight from your Shopify store, therefore, this rule can only set up in the Default shipping rules.

Here is an instruction to set it up

Firstly, go to Calculations tab > Shipping cost > Default shipping rule, and click on "Add new" button. Now you can choose the zone to set the shipping cost

Add new

Create zone

After that, please select one of these options "Quantity-based shipping" or "Weight-based shipping".

Weight based shipping

In the weight based shipping, you can custom the shipping cost follow by weight range. The default weight for rate 1 is from 0kg, then click "Save" to complete the setting.

Custom shipping cost

The shipping cost will be displayed in weight range in Default settings rule

Please note: Shipping cost can only be set followed by quantity break or by weight, not both rules at the same time.

Quantity break

In both Default shipping rules and Custom shipping rules, you'll have the option to consider quantity breaks when calculating shipping cost.

Quantity breaks allow the shipping cost(s) of second item onwards to be different (normally lower) from that of the first item. For example, if you have a multiple-item order, you can set up quantity break as:

First item = $3. Second item onwards = $1 for each item.

Total shipping cost for a 2-item order = $3 + $1 = $4. Total shipping cost for a 3-item order = $3 + $1 + $1 = $5.

This means that for each item added, the total shipping cost will increase by $1.

If you want to apply this calculation to your business, tick on Calculate shipping cost on quantity break. Then separately enter the shipping cost of both the first item and the rest (from the second item onwards).

Refresh profit calculation

Finally, if you want new changes to affect all orders in the past, click Re-calculate Profit. This will refresh profit calculation.

Updated on: 29/09/2023

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