Setting up Shipping Cost
The Shipping Cost settings is where you can set up calculation rules for your store based on different zones and product groups in each zone. If you don't use any integration to sync shipping costs to TrueProfit, follow the steps below to start setting up Shipping Costs for your store.
Calculation Settings
Setting Shipping Costs by Zones
Managing Shipping Cost by Product groups
The rules you set in this setting will be applied as the default rules for all orders in your store. By setting up how you want to calculate shipping costs for items/variants or products in an order, the Orders Report will be calculated accurately for the Shipping Cost field.
To open the Calculation settings, click Settings in the top right corner of the Shipping Costs page.
In this page, there are two main settings: Calculation rules in an order and Multiply shipping cost per unit
For orders with different products and variants, it is important to determine how you want to calculate shipping cost on the variant level. In this setting, you can set to use the highest shipping fee of any product/variant or the sum of all products/variants in an order.
If you select Use the highest shipping fee of any variant, then an order that includes item A and item B - with shipping fees respectively are $3 and $4, the final shipping cost will be $4.
If you select Sum shipping fees of all variant, then an order that includes item A and item B - with shipping fees respectively are $3 and $4, the final shipping cost will be $7.
In an order, your customer can buy more than one item of a product. Therefore, it is important for you to set whether the shipping costs per unit are multiplied with item quantity in an order or not.
Important note: If you need to set up quantity break for shipping costs, the Multiply shipping cost per unit purchased option must be enabled.
If you enable this setting, when an order has 2 items/variants of the same product with a shipping fee of $3 per item, the final shipping cost is $6. If not checked, the order's shipping cost is $3.
To help you visualize this setting better, we've added an example order in this section. When you make a change in the setting, you can see how it will affect the shipping costs calculations in an order. In the example order, you will find these elements:
Product name: There are two product in this order: "Men shoes" and "Leather bag", note that "Men shoes" has two different variants and "Leather bag" has only one default variant.
Quantity: The purchased quantity of each variant.
Shipping cost per unit: How much it cost to ship each variant.
Sum: The total shipping cost of each variant calculated based on your rules.
Final shipping cost: The final shipping cost that will be used to calculated for this order, based on your rules.
Remember to Save your settings before exiting the page.
A zone is a group of countries/regions that share the same shipping cost values. There are two types of shipping cost zones: Default zone and Custom zones.
Default zone is set to all countries not added to other zones. That means, if you don't create any other zones, the Default Zone is set to all countries in the world.
You can add new Custom zones to set different shipping cost values to specific locations in the world. Note that one country can only be added to one zone at a time.
If you are new to TrueProfit, the Default Zone is set at US$ 3 for all countries and product in your store. To change the default value of your Shipping Costs, click on the Default Zone and edit the cost.
To set Shipping Costs to a specific country, you'll need to create a Custom Zone. If your products have different Shipping Costs, you'll need to create new Product Groups. To learn more about product groups, please read this article.
Step 1: Click on Add custom zone in the Custom zone section
Step 2: In the popup modal, enter a Zone name
Step 3: Select the countries you want to add to this zone. Note that in the United State, you can add each state separately.
If a country is already added to a zone, it will be unavailable in other custom zones.
You've successfully added a new Custom zone in Shipping Cost. The next step is to manage your cost by Product group.
Product groups are collections of products that share the same shipping cost settings. These groups are organized within shipping zones. Here’s how it works:
Default Product group: This group is part of the Default Zone and applies uniform shipping settings to all products that are not assigned to any specific group.
Multiple Product groups per zone: A single shipping zone can contain multiple product groups, each with its own unique shipping cost settings.
One group per product: A product can only belong to one product group within the same shipping zone. Once added to a group, it cannot be added to another group within that zone.
To see how to create a Product group and set up Shipping Costs by product, please read this article.
After you've made edits in the Shipping Costs settings, the app will save your setting to apply to future orders only. If you want to apply new costs to orders in the past as well, please click the button Re-calculate past orders to apply the new costs to all of your orders in the past.
In this article:
Calculation Settings
Setting Shipping Costs by Zones
Managing Shipping Cost by Product groups
Calculation Settings
The rules you set in this setting will be applied as the default rules for all orders in your store. By setting up how you want to calculate shipping costs for items/variants or products in an order, the Orders Report will be calculated accurately for the Shipping Cost field.
To open the Calculation settings, click Settings in the top right corner of the Shipping Costs page.
In this page, there are two main settings: Calculation rules in an order and Multiply shipping cost per unit
Calculation rules in an order (for different products)
For orders with different products and variants, it is important to determine how you want to calculate shipping cost on the variant level. In this setting, you can set to use the highest shipping fee of any product/variant or the sum of all products/variants in an order.
For example:
If you select Use the highest shipping fee of any variant, then an order that includes item A and item B - with shipping fees respectively are $3 and $4, the final shipping cost will be $4.
If you select Sum shipping fees of all variant, then an order that includes item A and item B - with shipping fees respectively are $3 and $4, the final shipping cost will be $7.
Calculate multiple items of the same product
In an order, your customer can buy more than one item of a product. Therefore, it is important for you to set whether the shipping costs per unit are multiplied with item quantity in an order or not.
Important note: If you need to set up quantity break for shipping costs, the Multiply shipping cost per unit purchased option must be enabled.
For example:
If you enable this setting, when an order has 2 items/variants of the same product with a shipping fee of $3 per item, the final shipping cost is $6. If not checked, the order's shipping cost is $3.
Example order
To help you visualize this setting better, we've added an example order in this section. When you make a change in the setting, you can see how it will affect the shipping costs calculations in an order. In the example order, you will find these elements:
Product name: There are two product in this order: "Men shoes" and "Leather bag", note that "Men shoes" has two different variants and "Leather bag" has only one default variant.
Quantity: The purchased quantity of each variant.
Shipping cost per unit: How much it cost to ship each variant.
Sum: The total shipping cost of each variant calculated based on your rules.
Final shipping cost: The final shipping cost that will be used to calculated for this order, based on your rules.
Remember to Save your settings before exiting the page.
Setting Shipping Costs for different locations using Zones
A zone is a group of countries/regions that share the same shipping cost values. There are two types of shipping cost zones: Default zone and Custom zones.
Default zone is set to all countries not added to other zones. That means, if you don't create any other zones, the Default Zone is set to all countries in the world.
You can add new Custom zones to set different shipping cost values to specific locations in the world. Note that one country can only be added to one zone at a time.
Editing shipping costs in Default Zone
If you are new to TrueProfit, the Default Zone is set at US$ 3 for all countries and product in your store. To change the default value of your Shipping Costs, click on the Default Zone and edit the cost.
To set Shipping Costs to a specific country, you'll need to create a Custom Zone. If your products have different Shipping Costs, you'll need to create new Product Groups. To learn more about product groups, please read this article.
Adding Custom Zones
Step 1: Click on Add custom zone in the Custom zone section
Step 2: In the popup modal, enter a Zone name
Step 3: Select the countries you want to add to this zone. Note that in the United State, you can add each state separately.
If a country is already added to a zone, it will be unavailable in other custom zones.
You've successfully added a new Custom zone in Shipping Cost. The next step is to manage your cost by Product group.
Managing Shipping Cost for specific products using Product groups
Product groups are collections of products that share the same shipping cost settings. These groups are organized within shipping zones. Here’s how it works:
Default Product group: This group is part of the Default Zone and applies uniform shipping settings to all products that are not assigned to any specific group.
Multiple Product groups per zone: A single shipping zone can contain multiple product groups, each with its own unique shipping cost settings.
One group per product: A product can only belong to one product group within the same shipping zone. Once added to a group, it cannot be added to another group within that zone.
To see how to create a Product group and set up Shipping Costs by product, please read this article.
Update your changes in Shipping Costs to all orders in the past
After you've made edits in the Shipping Costs settings, the app will save your setting to apply to future orders only. If you want to apply new costs to orders in the past as well, please click the button Re-calculate past orders to apply the new costs to all of your orders in the past.
Updated on: 04/10/2024
Thank you!