TrueProfit's Helpdesk
  • English
Go to website
Back
Articles on:Product Analytics
Learn how to set up Product Analytics and dig deep into each of your single product.

Categories

  • Intro to TrueProfit
  • Cost Settings
  • Product Analytics
  • TrueProfit Mobile App
  • FAQ
  • How to use Product Analytics
    Congrats, you've understood your store as a whole. Now let's dive in and discover which particular products matter most to your business - with Product Analytics. For every single product, you'll know its: Views Add To Cart Add-to-cart rate (ATC rate) Purchases Conversion rate Revenue Profit Break-even Cost per Purchase (BEP) Break-even Return On Ad Spend (BER) Orders Units Sold Units per Transaction (UPT) ![](https://storage.crisp.chatSome readers
  • FAQ: What if I get "Can't refresh token" error?
    While this error does not occur often, it means that Google does not return the token refresh for us. Without refreshing token, in the future we will not be able to retrieve the data anymore. To fix it, you need reinstall the "TrueProfit - Product Analytics" app in My Account page. Find the application called "TrueProfit - Product Analytics" and delete it. Then return to Product Analytics settings page and click the "connect" button.Some readers
  • FAQ: Why can't I see any products in Product Analytics?
    This could be because you haven't set up Google Analytics properly. Please follow the instructions at Setting up Google Analytics.Some readers
  • FAQ: Why are statistics in Product Analytics different from Shopify?
    There may be some minor differences between Google Analytics and Shopify's data, due to different calculation rules of the two.Few readers
  • FAQ: What if I can't connect with Google Analytics?
    With Product Analytics, TrueProfit needs to use data from Google Analytics. In some special cases, your login information will expire and will be lost from our system, resulting in data unable to be retrieved. When your login information expires, re-signing in is ineffective. Instead you have to remove the TrueProfit application from your account and reinstall it. Visit page Apps with access to your account Find the app named "TrueProfit -Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email

© 2022TrueProfit's Helpdesk

We run on Crisp Knowledge.